How to view failed loan requests in Lendsqr

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As a lender, understanding the reasons behind failed loan requests from users can be particularly time-consuming, especially when dealing with large volumes of diverse user profiles. Lendsqr has streamlined this process to make loan request analysis more efficient and insightful.

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Why analyze failed loan requests

Streamlined decision-making process

Lendsqr provides functionality that enables you to quickly assess all unsuccessful loan applications, offering valuable insights into why users aren’t meeting necessary criteria for loan approval.

Improved lending models

Analyzing failed requests facilitates more informed decision-making by highlighting areas in your credit risk rule that may require review and optimization.

Enhanced risk assessment

Understanding rejection patterns helps lenders refine their risk assessment criteria and improve overall loan approval processes.

How to view failed loan requests

You can view all failed loan requests on the admin console by following the steps below:

  1. Navigate to the “Loan requests” tab under the Request Management section.
  2. Click the “Failed” tab, alongside Pending, Declined, and Abandoned.
Lendsqr Loan Requests page with the Failed tab boxed

This shows every failed loan request, each with a “Details” column stating the specific reason it failed, for example a scoring threshold that wasn’t met, or an organization balance error, so you often don’t need to open a request at all to understand what went wrong.

Lendsqr Failed loan requests list showing borrower, amount, status, and a Details column with the failure reason for each request
  1. Click a failed loan request for the full picture: its “Loan request status: Failed” banner repeats the failure reason, and the rest of the page shows the borrower’s details and the loan’s Overview, Repayments, Documents, and History tabs.
Lendsqr failed loan request detail page showing the Loan request status: Failed banner with the failure reason

Benefits of monitoring failed requests

Regular review of unsuccessful applications helps identify trends, improve approval rates, and optimize your lending criteria for better business outcomes.

Transform your loan approval process today by leveraging Lendsqr’s failed request analysis tools for smarter lending decisions.

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