How to modify your system settings

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Every lending business has specific rules for how it runs. Some lenders need to accept Verve cards. Others need to switch their disbursement provider or update an API key that connects their platform to a third-party service. These are not cosmetic changes. Getting them wrong can break core functions like loan disbursement, repayment collection, or borrower notifications.

System settings in Lendsqr control key operational workflows such as disbursement, scoring, and user access. Modifying these settings impacts how your organization processes loans, manages approvals, and enforces compliance. Making the right adjustments ensures smooth operations, while incorrect changes can disrupt critical workflows.

This guide shows you exactly how to change a system setting on Lendsqr, using the example of enabling Verve card acceptance. Every other setting follows the same process.

What are system settings in Lendsqr?

System settings are configurations that determine how your organization’s lending platform behaves. They sit inside the System Configuration section of your Lendsqr admin console and cover eleven categories, each a searchable list of individual settings:

  • Customer Creation Settings: settings used for dynamic manual customer creation.
  • Data and Integration: settings for managing data connections, API integrations, and external system syncs.
  • General: settings for configuring core application preferences and default behaviors.
  • Integrations: settings for third-party integration adapters, covering accounting, notifications, webhooks, analytics, and compliance.
  • Messaging and Notifications: settings for managing alerts, email, SMS, and in-app messaging preferences.
  • Organization and Business Profile: settings for updating company information, structure, and user roles.
  • Payments and Collection: settings for managing payment methods, collections, and transaction processing.
  • Product: settings for configuring product features, offerings, and lifecycle management.
  • Security: settings for configuring authentication, access control, and data protection options.
  • System: settings for system-level configurations, maintenance, and operational parameters.
  • Underwriting and Credit Risk: settings for managing credit policies, risk assessments, and loan eligibility rules.

For example, if you want borrowers to repay loans using Verve cards, you need to enable that option under Payments and Collection. If you want to switch your credit scoring provider, you do that under Underwriting and Credit Risk. If a payment provider changes your API credentials, you update that under Data and Integration.

These settings apply across your entire platform. A wrong value can affect every loan application or repayment attempt on your system. That is why the process requires care.

Understanding why modifying system settings matters

Think of system settings as the operating rules of your lending business. When a borrower repays a loan, the platform checks these settings to know which payment methods to accept, which provider to charge, and how to notify both parties. When a new application comes in, the platform checks these settings to know which scoring engine to use.

A lender running a payroll-backed product, for instance, may need to enable direct debit while keeping card-based repayments off. A lender expanding to new markets may need to update their disbursement provider to one that supports local transfers. Both changes happen in system settings. Additionally, the effect of such changes could enforce security and smoother operations. For instance, updating the disbursement approval threshold ensures that high-value loans are double-checked by managers before release, reducing the risk of errors or fraud.

Updating these settings lets you adapt your lending operations without waiting for technical support every time your business needs evolve. Some of the key system configurations that can be modified are:

  • Data and integrations
  • Messaging and notifications
  • Payments and collections
  • Organization and business profile
  • Underwriting and credit risk
  • Security

Before you begin

System settings are sensitive. Incorrect values can interrupt live services for your borrowers. Before making any change, note the following:

  • Do not share these settings or their values publicly.
  • Only modify settings you understand. If you are unsure, contact Lendsqr support at [email protected] before making changes.
  • Changes take effect immediately across your platform.

Only team members with the appropriate administrative permissions can access and modify system settings.

How to modify a system setting: step-by-step guide

The steps below use the example of enabling Verve card acceptance to demonstrate the modification of a system setting. This is one of the settings under Payments and Collection, but the same process applies to every setting across all categories.

To modify your settings, follow the steps below:

1. Click the settings (gear) icon at the top of the Lendsqr admin console.

Top navigation bar with the Settings gear icon boxed, the entry point to system settings

2. In the settings sidebar, under “Platform“, select “System Configuration“, then choose the relevant category. In this example, select Payments and Collection.

Settings sidebar with System Configuration expanded under Platform, boxed, showing the Payments and Collection category link among the eleven categories

3. Use the search box at the top of the category page to find the specific setting by name, for example “Verve”, rather than scrolling the full list.

Payments and Collection category page with the search box boxed, before searching for a specific setting

4. Most settings, including “Accept Verve Cards“, are a simple on/off toggle next to the setting’s name and description. Click the toggle to change its value.

Payments and Collection settings, searched for Verve, showing the Accept Verve Cards toggle, boxed

The change applies as soon as you click the toggle. Borrowers on your platform can now use Verve cards for loan repayments.

For other settings, the input differs from a simple toggle. Some settings expect a text value such as an API key or provider name, entered directly into a field next to the setting. The structure is always the same: search for the setting, then use whatever control it presents (toggle, text field, or dropdown) to change its value.

For further reading, read more on managing your system settings.

Tips for making changes safely

Work in stages when updating multiple settings. Change one setting, verify it works as expected, then move to the next. This makes it easy to identify which change caused a problem if something does not work.

For high-impact settings like disbursement provider credentials or scoring configurations, test with a small loan transaction before relying on the new setting for your full portfolio.

Keep a record of the values you are replacing before making any update. If you need to roll back a change, having the old value on hand saves time.

Learn more

To understand the full list of categories and what each setting controls, read the companion guide: Managing system settings.

For broader context on how lending operations are configured on Lendsqr, visit the Lendsqr blog, which covers topics like credit risk management, platform setup, and lending best practices.

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