How to override risk and verification checks for loan products in Lendsqr

Sometimes, strict risk and verification checks prevent you from approving loans that deserve quick funding. This is common in salary advance lending, microfinance, or relationship-based lending, where you know the borrower well.

Lendsqr gives you the flexibility to override these checks on specific loan products while keeping full control and compliance. When you enable the override option, the system still requires a justification for every override. This creates a clear audit trail for your lending operations.

This guide explains why and when to allow overrides, and shows the simple steps to enable this setting in the Lendsqr admin console.

Why allow overriding checks?

Risk and verification checks help protect your lending business from bad loans. However, strict enforcement can sometimes slow down or block deserving cases. Allowing overrides adds flexibility so you can make informed, human-judged decisions when needed.

Benefits include:

  • Handling edge cases or exceptional borrowers
  • Speeding up urgent or time-sensitive disbursements
  • Balancing automation with relationship lending

The override feature maintains security because every exception requires a written justification that is logged in the system.

When should you enable this setting?

Enable the override option when your lending model involves frequent exceptions or high-trust relationships. Common situations include:

  • Salary advance lenders approving loans timed to payroll dates, even if a check flags a minor issue
  • Microfinance institutions supporting group guarantors or community-based borrowers who may not pass every automated verification
  • Relationship-driven lenders who want to reward loyal customers with faster approvals

Start with the setting turned off for new products. Enable it only on products where you need this flexibility.

How to enable override on a loan product

1. Log in to the admin console

2. Click on “Loan products” under “Product Management” from the side navigation bar.

3. Create a new loan product or click on an existing one.

4. Click on the “Products Settings” tab in the loan products page.

5. Scroll down to the setting “Enforce Risk and Verification Checks” and click the more options icon button.

6. Click on “Edit”

7. Uncheck the box beside Enforce Risk and Verification Checks  to override checks for the requests on that product 

8. Click on Save

9. Click on Confirm and Finish. 

What happens when checks are overridden

When the enforce risk and verification checks setting is turned off, team members can proceed with loan approval even if some checks fail. However, they must provide a clear reason for the override.

This justification is recorded for audit purposes. It helps you review exceptions later and maintain proper risk management in your lending operations.

The feature gives you better control: strict automation by default, with safe flexibility when human judgment is required.

Next steps

  • Review your existing loan products and decide which ones need override flexibility.
  • Train team members to always provide clear justifications when overriding checks.
  • Monitor override activity through reports in the Lendsqr admin console to ensure responsible use.

With the override setting in the Lendsqr admin console, you gain flexible control over loan approvals. This allows justified exceptions while keeping full audit trails and compliance in one secure platform.

Ready to add more flexibility to your loan approval process? Log in to Lendsqr and adjust your product settings today.

Managing loan products and settings

How to add checks to a loan before approval

Approving and declining a loan request

How to create a loan product in lendsqr

Configuring risk decision models

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