Managing group visibility settings

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Groups are a powerful tool for financial inclusion. They allow people to save together, guarantee each other’s loans, and build shared accountability. However, not every group should be open to everyone.

In Lendsqr, you can easily control group visibility to decide whether a group appears publicly on the borrower web app or remains private. This setting helps you protect sensitive information, manage membership growth, and create the right environment for different types of group programs.

This guide explains why group visibility matters, when to make groups public or private, and the simple steps to update the setting in the Lendsqr admin console.

Why control group visibility?

Group visibility determines whether members and non-members can discover and view the group on the web app. Controlling this setting gives you important benefits:

  • Protect privacy for sensitive groups (such as workplace salary-based savings circles)
  • Control recruitment and prevent unwanted join requests
  • Create exclusive communities for trusted members only
  • Maintain compliance with internal policies or regulatory needs
  • Improve member experience by reducing noise from irrelevant public groups

Public groups can help attract new participants in open community programs, while private groups keep operations discreet and focused.

When should you change group visibility?

Adjust visibility based on the purpose and sensitivity of the group:

  • Keep groups private for salary advance savings circles within a company, internal staff loan guarantee groups, or any program involving confidential financial arrangements.
  • Make groups public for community-based microfinance savings groups, open cooperative programs, or initiatives designed to grow membership and promote financial inclusion.

Real-world examples in Nigeria:

  • A corporate salary lender keeps employee savings groups private to maintain confidentiality around salaries and contributions.
  • A community microfinance organization makes village savings and loan groups public so interested locals can easily find and join them.

How to manage group visibility in Lendsqr

  1. Log in to the admin console and navigate to “Groups” under the “Customer management” tab. The Groups table has its own “Visibility” column showing each group’s current state (for example, “Publicly Visible”).
  2. Click on any group to open its details page. The group’s “Visibility” is shown right away in the Group Details card, alongside its status and other attributes.
Group Details card showing the Visibility field set to Publicly Visible, along with other group attributes
  1. To change it, open the “Group Attributes” tab. This tab lists every configurable attribute for the group as a single searchable list. Locate “Visibility” (use the search box if the list is long) and click it to expand its editable fields.
  2. Visibility is actually three separate checkboxes, not a single on/off switch: Allow Visibility To Members (existing members can see the group), Allow Visibility To Public (non-members can discover the group on the web app), and Allow Count Visibility To Members (members can see the group’s member count). Check or uncheck each independently based on how private or open you want the group to be.
Visibility setting expanded on the Group Attributes tab, showing Allow Visibility To Members, Allow Visibility To Public, and Allow Count Visibility To Members checkboxes
  1. Click “Save” to apply your changes. To make a group fully private, uncheck “Allow Visibility To Public”. To make it fully public, check it.

The update takes effect immediately. A group with “Allow Visibility To Public” unchecked will no longer appear on the borrower web app to non-members.

Tip: You can combine visibility settings with other group attributes, such as strict membership rules, to create highly controlled environments.

What happens after updating visibility

  • When “Allow Visibility To Public” is off, the group becomes hidden from non-members on the web app. Whether existing members can still see it depends on “Allow Visibility To Members”.
  • When “Allow Visibility To Public” is on, the group becomes discoverable to both current members and potential new members browsing the platform.

This gives you flexible control from one central place in the Lendsqr admin console.

Next steps

  • Review all your active groups and adjust visibility based on their purpose.
  • Combine visibility settings with strict membership or onboarding messages for better group management.
  • Test the change by checking how the group appears (or disappears) on the borrower web app.

With easy group visibility controls in the Lendsqr admin console, you can decide exactly who sees and joins your groups. This helps you build secure, well-managed group lending or savings programs while maintaining full control from one platform.

Ready to fine-tune your group settings? Log in to Lendsqr and start managing visibility today.

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