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Solutions

Products

Pricing Resources

Log in

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Getting Started

Starting on Lendsqr
Roles and Permission
Approval Workflow
FAQs

Customers

Managing Your Users
Documents and KYC
Whitelisting a User
Blacklisting a User
- What is karma on the lendsqr admin console?
- How to Blacklist a Borrower
Managing Preferences
Groups
FAQs

Loans and Savings

Configuring Loan Products
Savings and Investment
Managing Beneficiaries
- Managing beneficiaries details on the Lendsqr Admin Console
- Creating a beneficiary on the Lendsqr admin console
Credit Life Insurance
- Understanding credit life insurance
- FAQs on credit life insurance
Managing Guarantors
Managing Fees
Reviewing and Approving User’s Loan Requests
Managing Active and Due Loans
Refinancing
Bulk Uploads, Disbursements and Transactions
MyBankStatement (MBS)
- List of banks supported by Mybankstatement (MBS)
- How to generate your bank statement via MyBankStatement (MBS)
FAQs

Pricing

Plans and Billing
Prepaid Services
- What is a service account?
- Understanding your service account

Decision Models

Introduction to Decision Models
Managing Decision Models
FAQs

Disbursement

Disbursement Management
Settlement Management
Transactions
Fees Management
- How to set up fees for your customers
FAQs

Payments

Introduction to Payment methods
Payments at Lendsqr
Direct Debit
FAQs

Reporting

Working with Reports on Lendsqr’s Admin Console

Loan Channel

Manual Loan Booking
Invitations & BNPL

Configurable Services

Managing a configurable service

Adjutor

FAQs on Adjutor API Services

Data Security

Security for lender admins
- Identifying bad actors
Security for customers and borrowers
Data and Data Dictionary
- Is my data safe with Lendsqr?
- How can I export my data?

Best Practices

Loan repayments
- Improve your loan repayments with these common sense tactics
- Reminders for borrowers of outstanding loans
Top 10 reasons the system auto-decline loans
- Top 10 reasons the system auto-decline loans
How the web app works
- How the web app works

General

FAQs for General Inquiry

USSD

USSD channel for onboarding and loans

Notes

Notes

Fundamentals

Getting started
- Signing up on Lendsqr
- Can use features from a higher subscription tier, on a lower plan?
Borrower Verification
Product Fundamentals
Understanding Loan Statuses
Understanding Loan Request Statuses
- What does abandoned loan request mean?
- What does failed loan request mean?

Setup

Web App Customizations
Product Customizations

Risk

Risk Assessment
Transactions

Operations

Team management
- What is Team Management?
- How to require Two-Factor Authentication(2FA) from your team
Monitoring
Settlements
- What are settlements?
- Settlement and Reconciliation Process

Analytics

What does a report contain?
Understanding savings and transactions reports
Understanding loan reports
Understanding your disbursement dashboard

Experience

Top 10 reasons the system auto-decline loans
What is a lender: complete guide to understanding lenders
Is Google App rating important?
Adding checks to a loan before approval

Strategy

Improve your loan repayments with these common sense tactics

Growth

User’s Referrals on the Admin Console : Understanding them
Getting started with Lendsqr’s Buy Now, Pay Later (BNPL) feature

Compliance

What is KYC for customers?
Why is location required for my user?
What are Lendsqr terms of use and privacy policy?
Why was my user banned or blacklisted?
What is the minimum android requirement for my app?

Playbooks

Webinars
- How Open Banking will transform Credit in Nigeria

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See also