How do I get my customers’ web app URL?

Finding your Lendsqr web app URL

As a Lendsqr lender, you are provided with a dedicated web application URL that serves as the primary access point for your customers. This URL is where borrowers can log in, apply for loans, manage repayments, view account activity, and interact with your lending services outside of the admin console.

Because this link is unique to each lender, it ensures that customers always access the correct instance of your lending platform. Sharing the right URL is essential for onboarding new users, running campaigns, and supporting customers who prefer web access over mobile applications.

In many cases, lenders use this link across multiple touchpoints such as onboarding emails, SMS campaigns, customer support responses, and marketing materials. Having quick access to it within the admin console helps ensure operational efficiency and reduces the risk of sharing outdated or incorrect links.

This guide explains what the web app URL is, why it matters, and the exact steps required to locate and copy it from your Lendsqr Admin Console.

Understanding the web app URL

The web app URL is a unique link automatically assigned to each lender’s environment on Lendsqr. It connects customers directly to your branded or configured lending platform.

When a borrower clicks on the URL, they are taken to a secure web interface where they can perform key actions such as registering an account, applying for loans, checking loan status, making repayments, and managing their wallet or profile.

Unlike generic financial platforms, the Lendsqr structure ensures that each lender operates within a dedicated ecosystem. This means that every web app URL is tied specifically to your institution’s configurations, products, and borrower base.

This separation is important because it prevents customer confusion and ensures that all interactions are aligned with your lending rules, decision models, and product offerings.

For lenders managing multiple products or borrower segments, the web app URL acts as a centralized gateway into all customer-facing services.

Why your web app URL is important

The web app URL is more than just a link. It plays a key role in how borrowers access and interact with your lending services.

One of its most important functions is enabling smooth customer onboarding. When new borrowers join your platform, they often need a direct link to begin registration or complete their first loan application. Sharing the correct web app URL ensures they are immediately directed to the right environment without unnecessary steps or confusion.

It also supports customer communication. Lenders frequently use the URL in support responses or automated messages to guide users back to the platform when they encounter issues accessing their accounts.

From a business perspective, the web app URL helps maintain consistency across customer touchpoints. Whether a borrower clicks a link from a marketing campaign or receives it through customer service, they always land on the same structured environment.

Additionally, because the URL is tied to your Lendsqr configuration, it ensures that all product offerings, loan rules, and borrower flows remain consistent regardless of how users access the platform.

How to find your web app URL

Finding your web app URL inside the Lendsqr Admin Console is a simple process. The interface is designed to make it easily accessible from any page, so lenders can retrieve it whenever needed without navigating through multiple menus.

Step 1: Open the profile or logo section

Start by logging into your Lendsqr Admin Console.

From any page within the console, look toward the top-right corner of the screen. You will see your business logo, or in some configurations, the Lendsqr logo.

Clicking this logo opens a dropdown panel with account-related information and platform shortcuts.

This area centralizes important administrative tools so lenders can quickly access key platform details without leaving their current workflow.

Step 2: Locate the “Your web app” section

Within the dropdown panel, look for a section labeled “Your web app”.

This section displays the unique URL assigned to your lending environment.

The URL shown here is your official customer-facing web application link, meaning it is the same link that borrowers will use to access your services.

Because this link is dynamically tied to your lender setup, it is always kept up to date within the admin console.

Step 3: Copy the web app URL

Once you locate the URL, hover over it to reveal additional interaction options.

You will see a copy icon next to the URL.

Clicking this icon automatically copies the web app link to your clipboard.

After copying, you can paste and share the link across different communication channels such as SMS campaigns, onboarding messages, email templates, or customer support responses.

This ensures that customers always receive a valid and functional entry point into your lending platform.

Best practices when sharing your web app URL

Although accessing the web app URL is straightforward, lenders should follow a few best practices when sharing it with customers.

First, always ensure you are using the URL directly from the admin console rather than storing older versions in external documents. This reduces the risk of sharing outdated or incorrect links.

Second, consider pairing the URL with simple instructions for first-time users. Many borrowers may not be familiar with the login or registration process, so adding context can improve conversion rates and reduce support requests.

Third, use consistent messaging when distributing the URL across different channels. Whether shared via SMS, email, or social media, maintaining a consistent format helps build trust and avoids confusion.

Finally, regularly verify that the URL is functioning as expected, especially after system updates or configuration changes. While Lendsqr maintains stability across environments, routine checks help ensure uninterrupted customer access.

Common mistakes to avoid

One common mistake lenders make is manually copying and storing the URL in external files for long-term use. Since platform configurations may change, this can lead to outdated links being shared with customers.

Another issue is sending customers to the wrong environment, especially when managing multiple products or testing environments. Always confirm that the URL belongs to the correct production instance before sharing it externally.

Lenders should also avoid embedding the URL in outdated templates without periodic review. Over time, business changes may require updates to onboarding flows or customer communication materials.

What’s next?

1. How do I change the logo on my web app?
2. Indicina vs Lendsqr: Which loan management platform suits your needs?