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How to require two-factor authentication from your team
Introduction
A stolen password is all it takes to compromise your entire lending operation. Customer data, loan records, and financial configurations, all of it becomes vulnerable the moment someone gets into your admin console without permission.
Two-factor authentication (2FA) closes that gap. Instead of relying on a password alone, 2FA requires your team members to verify their identity with a second piece of information, something only they have access to. Even if a password falls into the wrong hands, 2FA stops unauthorized access cold.
On the Lendsqr admin console, you can make 2FA mandatory for every member of your team. Here’s how.
Before you begin
You need a Super Admin role to access and modify system configurations on the admin console. If you don’t see the settings described below, check your role and permissions first.
How to require 2FA from your team
1. Click on the “Settings” icon at the top right corner of your screen.
2. Select “System Configurations” under “System Settings” in the resulting page.
3. Click on “System”
4. Scroll down until you see the pagination on your bottom right and click on “3” to open that page.
5. Click on the more options button on the “Require 2FA Enabled” and select “Edit“
6. This setting is turned off by default. To turn it on, simply check the box beside the feature
7. Click the “Create” button.
8. Click on “Save” to save the changes you just made to the setting.
What happens after you enable this setting?
Team members who haven’t set up 2FA yet will see a prompt to configure it the next time they log in. They won’t access the console until they complete that setup. This ensures no one on your team bypasses the requirement intentionally or otherwise.
Why 2FA matters for lending operations
Lending platforms handle sensitive borrower data, financial records, and credit decisions. A single compromised account can expose customer information, trigger unauthorized loan approvals, or allow bad actors to alter critical configurations.
2FA significantly reduces this risk. It protects your organization even when passwords are weak, reused, or stolen. For lenders operating under regulatory frameworks, whether in Nigeria, Kenya, South Africa, or elsewhere, enforcing 2FA also demonstrates a baseline commitment to data security and access control.
