Managing Customers and Borrowers

A Customers profile contains information about your customer – this information is provided by the customer while registering on the application or updating their profile on the application settings.

For instance, if a customer has signed up on your lending app, there would have been some questions that they filled in with their information that you may want to check.

Read more: How to Activate or Deactivate a Customer

Navigate to ‘Customers’ under the Customer Management grouping on the side navigation pane to see a quick view of thus;

  • Total number of users
  • Number of active users
  • Loans given to users
  • Savings deposited by users
  • Users that recently signed up on the app
Managing Customers and Borrowers

Further reading: Customer count or profitability: which is more important for a lender?

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