How to add Custom Loan Forms to a loan product

Introduction

When a lender signs up to Lendsqr they are allowed to create loan products. These loan products require the customers to fill a form in order to request a loan. This custom form allows our lenders to ask its borrowers specific, unique and custom questions.

Further reading: How to utilize configurable loan forms for your lending business

To learn more about how custom forms work, check out our help content on how custom forms work. 

Steps on how to add a Custom Loan Form to a loan product

1. In the left navigation, expand Product management (under Back Office) and select Loan Products.

2. On the Loan Products page you will see a list of your existing loan products. Click the Product actions menu on the product you want the custom form for, then select Edit.
3. On the loan product edit page, click the Product settings tab (it sits next to Configuration at the top of the page). This tab is a long, searchable list of per-product settings.

On this tab (see the numbered callouts above):

• 1. Product settings tab. Switches the page from Configuration to the settings list.
• 2. Search product settings. Type “form” to jump straight to the form builders.
• 3. Loan Request Form Builder. This is the setting that controls the form your customer fills out to request a loan tied to this product. The tab also lists a separate BNPL Form Builder and Guarantor Form Builder, and a Loan Approval Requirements form for loan officers, do not confuse those with the borrower-facing loan request form.
• 4. Add a form. Opens a searchable picker of every form your organization has already built.

4. Click Add a form next to Loan Request Form Builder. In the picker, either search for and select a form you already built for another product, or click Create a new form at the top to build one.

Build your Custom Form

Clicking Create a new form opens the Create form builder. Its parts are:

• 1. Editor mode tabs. Designer is the drag-and-drop canvas, Preview shows the form the way a borrower sees it, and JSON is the advanced view for fine-tuning form logic (see how custom forms work).
• 2. Toolbar. Undo, Redo, a Form settings shortcut, and Clear form.
• 3. Field palette. The left rail. Add page splits a long form into pages, and the field buttons below it add a question of that type: Short text, Long text, Email, Phone, URL, PIN, Number, Amount, Date, Time, Date and time, Select, Dropdown, Radio, Checkbox, File upload, Image, Video, Audio, Label / heading, Data lookup, API field, Bank statement, SmileID, Veriff, and Group.
• 4. Canvas. Where the form is assembled. Drag a field from the palette, or click Add question on an empty form. Click any field on the canvas to edit it in the settings panel.
• 5. Form settings. The right panel. Set the form’s Name, Type (defaults to Loan Application), Language, and Description. When a field is selected on the canvas, this panel shows that field’s own settings instead.
• 6. Create Form. Saves the form. It becomes available immediately.

After you click Create Form, you are returned to the picker with the new form in the list. Select it to attach it to this loan product, then save the loan product.

Best Practices

• Keep your form concise to improve completion rates.
• Use required fields only for essential information.
• Check the form in Preview before saving.
• If you need advanced validation or conditional logic, use the JSON view.