Viewing a User’s approved document

To view a user’s approved document, follow the steps below:

1. Log in to the Lendsqr admin console

2.Navigate to ‘Customers’ sub-tab under the “Customer Management” tab on the side navigation

2. Admin can ‘Filter’ users by

• Email
• Phone number
• BVN

3. Click on the desired user you filtered for

4. Click on the ‘Documents’ tab

5. Click on a row to view the document uploaded

For example, if a lender needs to verify a user’s ID before giving a loan, they can filter by phone number, access the user profile, and open the documents tab to review the user’s approved document.

Read more: 6 practical tips to reduce loan processing times

Further information: Understanding a User’s Loan Profile