A transaction is classified into credits and debits, with every transaction processed through the user’s wallet to ensure proper tracking.
You can read more about transaction reports here
To access your history, follow the steps below:
1. Click on “Transactions” under the” Transaction Management” tab of your “BACK OFFICE” section. After which, a display of all your transactions will be shown.
- Credit transactions are transactions deposited into a user’s wallet such as;
- Loan disbursement
- Card activation
- Wallet funding
- Debit transactions are transactions deducted from the user’s wallet such as;
- Bank transfers
- Loan repayment
Transaction status
There are five transaction status, and each has a unique color code indicating its status. You can easily tell the status of one by the color code shown.
| Transactions Statuses | Description | Color Code |
|---|---|---|
| SUCCESSFUL | This means it has been processed successfully | Green |
| PENDING | This means it neither failed, nor was it successful, the exact status is yet to be determined. Typically, the exact status is updated within a few hours | Yellow |
| FAILED | This means it failed i.e. funds were not debited from the originating account/wallet. If funds were debited, then there would be a reversal. | Red |
| REVERSED | This means it was reversed to the originating account/wallet | Grey |
| ABANDONED | This means it was initiated by the user but was not completed | Grey |
Also read: 5 issues that lenders have with Nigerian credit bureaus