A lender may need to cancel their current subscription for various reasons, such as if they are temporarily pausing operations or shutting down their lending business entirely. For instance, if a microfinance operator decides to merge with another organization, they may no longer require their account plan. In such a case, canceling the subscription helps avoid unnecessary charges for a service they no longer intend to use.
You can easily cancel your subscription plan on the admin console. To cancel your subscription, please follow these steps:
- Log into your account on the Lendsqr Admin Console
- Click the Settings icon at the top right corner of the admin console top menu
- Under “Accounts“, select “Billings”
- Click on “Cancel Plan“
- On the modal prompt, click on the reason for cancellation.
- Once the reason is selected, click on the ’Yes, Cancel Plan’ button
After completing the cancellation process, you should receive a confirmation message that confirms that your subscription has been canceled.
Click here to understand how subscription plans are renewed.
Also read: All you need to know about core banking applications