getting started

loans and savings

decision model

customers

payments

Pricing

disbursement

Reports

data security

Best Practices

General

Adjutor

Loan Channel

Configurable Services

USSD

Notes

How to Activate or Deactivate a Customer

  1. Filter the Customer by following the steps listed here
  2. Click the three dots on the top right corner of their profile
  3. Click on ‘Activate Customer’ or ‘Deactivate Customer

If a user is active, you’d see ‘Deactivate Customer’ on users’ profile details page.

While if the user is inactive, you would see ‘Activate Customer’ on the user’s profile details page.

Deactivating a Customer

Activating a Customer

See also

On this page

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