Locating users profile page

Navigating users profile quickly and accurately is important for lenders to manage multiple borrowers effectively.

The Lendsqr admin console simplifies this process with a powerful filtering feature that allows you to quickly locate a user’s profile using key identifiers such as email address, phone number, BVN, or user ID. Whether you’re troubleshooting an issue, verifying user details, or conducting account reviews, this feature saves valuable time and ensures accuracy. Learn more here.

Instead of scrolling through long lists or relying on manual searches, you can instantly zero in on a specific user by inputting known information. This not only speeds up operations but also reduces the chances of error, especially when handling sensitive tasks like loan approvals, fraud investigations, or support escalations. In high-volume environments, being able to retrieve the right user data in seconds can make all the difference in delivering fast, reliable service.

Your users profile page can be located by following the steps below:

1. On your Lendsqr admin console side navigation, navigate to the “Customers” sub-tab under the “Customer Management” tab in the Customers section.
2. Admin can “Filter”;
   • Email
   • Phone number
   • BVN
   • Status
3. Click on “Filter“

• Filtering using email, BVN or Phone number takes you directly to that user’s profile.
• Filtering by “Status” – has two options; active and inactive. Selecting active provides a list of all active users on the platform while inactive provides a list of all inactive users.

Also read: All you need to know about core banking applications