How to cancel a direct debit mandate

Direct Debit is a convenient way to automate loan repayments, ensuring timely debits directly from a borrower’s bank account. However, there may be instances where a borrower wishes to cancel a direct debit mandate. Lendsqr provides a streamlined process for lenders to manage and cancel these mandates upon request. 

Read further: How to set Direct Debit as a loan repayment method

Cancelling a mandate is irreversible.

Here’s how you can cancel a mandate: 

1. Login to the admin console

2. Navigate to “Direct Debits” under “Customer Management”.

3. Click on the mandate you would like to Cancel from the table. 

How to cancel a direct debit mandate
How to cancel a direct debit mandate

4. Click on the “Cancel” button at the top right corner of the page.

How to cancel a direct debit mandate

5. Click on “Submit” to confirm cancellation.

How to cancel a direct debit mandate

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