The Whitelist feature is a powerful customer pre-qualification tool within the Lendsqr Admin Console that enables administrators to create targeted loan products for specific users or user groups.
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How to access whitelist on the Lendsqr admin console
Navigate to Customer Management → Customers in the side navigation menu of your Lendsqr Admin Console to access the Whitelist functionality.
Key features and benefits
Pre-qualify customers
- Pre-approve eligible customers before they apply for loans
- Streamline the loan approval process for qualified borrowers
- Reduce manual review time for trusted customers
Flexible customer identification
The Whitelist feature supports multiple customer identification methods:
Email address – Match customers via email verification
BVN (Bank Verification Number) – Verify customers using their banking credentials
Phone number – Identify customers through mobile contact information
How whitelist works on the Lendsqr admin console
- Admin Setup: Administrators add customers to the whitelist using BVN, phone number, or email
- Product Assignment: Specific loan products are created and assigned to whitelisted customers
- Customer Application: When whitelisted customers apply for loans
- Automatic Qualification: Customers gain instant access to whitelist loan products when applying for amounts equal to or less than their approved whitelist limit
Benefits for lenders
- Improved Customer Experience: Faster loan processing for pre-qualified customers
- Risk Management: Better control over loan approvals and customer segmentation
- Operational Efficiency: Reduced manual processing for trusted borrowers
- Customer Retention: Enhanced service for valued customers
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