Introduction
Bringing new users onto your lending platform comes with its risks. Identity fraud, fake documents, and impersonation are all challenges that lenders face. That’s why Lendsqr includes powerful tools and checks to strengthen customer onboarding security and help lenders stay protected from bad actors.
Liveness at onboarding
For web apps and selected mobile apps, Lendsqr provides free liveness checks by default. During registration, users must prove they are physically present. This deters fraudsters who attempt to onboard using stolen photos or pre-recorded images.
Goodbye to guys who want to use stolen pictures onboard. This is available by default for all lenders.
Image comparison for selfie change
To prevent identity swapping, Lendsqr compares any new selfie a user tries to upload with the verified ID previously submitted (e.g. BVN photo). If the system detects a mismatch, the selfie change is blocked—keeping the profile consistent with the user’s real identity.
Document verification
When users apply for a loan and upload an ID, Lendsqr automatically verifies the document. It checks both the format and whether the image matches the existing profile photo. If the document is incorrect or poorly captured, the upload is rejected on the spot.
These features work together to reduce fraud, ease operational load, and ensure a secure customer onboarding security process from the start.
To know more about how we protect lenders, please email support@lendsqr.com.
Read further: How to enable liveliness checks during customer onboarding
Also read: How we used AWS to build our identity and liveness system