Understanding your service account

Introduction

Your service account is where all paid services tied to your lender profile are charged. These may include the onboarding fee, loan processing fee, transaction fee, and more.

When a lender is onboarded through the Lendsqr admin console, the system automatically creates a service account for them. This account handles all charges related to their users’ paid activities.

Each service account is linked to a virtual account number. To fund the account, lenders send money to this virtual account.

Understanding how to get your service account number

Click on the “Service transactions” sub-tab under the “Transaction Management” tab in the “Back office” section
On the services page, the stat cards provide you with your service account stats
The virtual account number card has your service account number and you can copy it.

Understanding how to search for a transaction on your service account

Click on the “Service transactions” sub-tab under the “Transaction Management” tab in the “Back office” section
On the services page, you can filter for a transaction. Click on “Filter By“ to get all the options available to filter by. You can filter by start date, end date etc.
After filtering, you will get a list of transactions that match your filter.