How loan activities history works

Introduction

The loan activities history feature helps both lenders and borrowers track every update made to a loan from application to closure. It records all major actions such as request, approval, delinquency, or settlement together with timestamps, allowing users to see a clear timeline of the loan’s progress.

How it works on the admin console

On the admin console, you can find the Loan Activities History tab under each loan record on both the Loans and Loan Requests page. This view shows every change in loan status, including actions like “pending activation,” “running,” “past due,” or “settled.” Each entry includes:

  • The source of the change (either Loan Status or Schedule Change)
  • The status update
  • The new principal and interest if any were adjusted
  • The event time showing exactly when the change occurred

This makes it easy for admins to audit activity, verify actions, and track how a loan has evolved over time.

Loan activities history view on the admin console showing loan status updates with timestamps

How it works on the lender web app

Customers can access the same information from the Status History tab on their loan details page. This table mirrors what admins see, displaying each stage of the application from “pending” to “running” or “settled” so borrowers can easily monitor their loan’s progress in real time.

Loan status history tab on customer web app showing loan progress and timestamps.

Also read: Understanding loan statuses
Read more: FAQ on Lender web app 

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