When users apply for a loan, they are often required to provide guarantor details as part of the eligibility process. These guarantors serve as an added layer of financial security, especially for high-risk borrowers. The admin console makes it easy for lenders to view, validate, and monitor these guarantor profiles for better loan oversight. Guarantors help reduce default risk, so it’s important to regularly check and validate who is backing your borrowers. If multiple defaulters have the same guarantor, it may be time to investigate or restrict that individual from guaranteeing new loans.
To view guarantor details on the Lendsqr admin console, follow the steps below:
1. Click on the “Customer management” menu and then the ‘Guarantors’ sub-menu from the side navigation to view the following;
- Total number of guarantors
- Amount guaranteed
- Number of loans guaranteed
- Pending validation
- Summarized view of guarantors
2. Admin can ‘Filter by’;
- Phone number
- BVN
3. Click on ‘Filter’
4. After filtering a guarantor, click on the guarantor to view the details including the following:
- General Details – This section contains the details of the guarantor.
- Users – This section contains the details of the user.
Also read: How to spot risky loan guarantors and protect yourself as a lender – Lendsqr