As a customer, it’s important to access your account manager easily to address issues quickly. Here’s a guide on how to go about it:
In other to begin these steps, you have to make sure you are first logged into the app. After logging in, please follow the steps listed below on how to easily access the information needed:
- Navigate to the settings page. To access the settings page, start by clicking on the dropdown menu next to your name located at the top-right corner of the screen. From the dropdown options, select “Settings” to proceed.
2. Go to the “Support” page to view your account manager information. Please note that this section will only be visible if a lender has previously assigned an account manager to you.
Here, you’ll find your account manager’s email address and phone number, allowing you to easily reach out for assistance whenever needed.
Also read: A guide to promoting your lending business using digital channels