Yes, users can delete their card from the app, as long as they don’t have an active loan. This ensures that repayment obligations are secured before a card is removed.
A borrower who has completed repayment on a previous loan wants to update their payment method. Since there’s no active loan, they can safely delete their card and add a new one.
In the case where a user’s card is compromised. They attempt to delete it but can’t because they have an ongoing loan tied to that card. Once the loan is fully repaid, the app allows them to delete the expired card and add a new one for future use.
Also read: Which is better for loan repayments: Cards or Direct Debit?