Introduction

The service account is where all the paid services offered to the lender are charged. For example, onboarding fee, loan processing fee, transaction fee etc. When a lender is onboarded on the Lendsqr admin console, a service account is created for them and this account will handle all the charges that their users’ accrue on paid activities.

For every service wallet or account, there is a virtual account tied to it. This virtual account is what is funded by a lender through the virtual account number.

How to get your service account number

1. Click on the “Service transactions” sub-tab under the “Transaction Management” tab in the “Back office” section
2. On the services page, the stat cards provide you with your service account stats 
3. The virtual account number card has your service account number and you can copy it.

How to search for a transaction on your service account

1. Click on the “Service transactions” sub-tab under the “Transaction Management” tab in the “Back office” section
2. On the services page, you can filter for a transaction. Click on “Filter By“ to get all the options available to filter by. You can filter by start date, end date etc.
3. After filtering, you will get a list of transactions that match your filter.

Watch this video to learn how to manage your service account

1. Understanding your services charges

   2. How to fund your service account