getting started

loans and savings

decision model

customers

payments

Pricing

disbursement

Reports

data security

Best Practices

General

Adjutor

Loan Channel

Configurable Services

USSD

Notes

Identifying bad actors

From your dashboard you can navigate to the karmas page from the side navigation. On the Karmas page, If you have never added a karma, it will show you a default page telling you “Karmas will show up here once users start creating.

Adding karmas: on the karmas page, you will see a button telling you to add karma. Clicking this button will pop up a modal for you where you can add your karma. Once this form is filled and submitted, the karma will be added to your karmas page for your organization. To add Karma, you will fill the karma identity, the identity type, karma type, amount and date.

  1. Identity: this is the identity of the karma to be added, it can be phone number, BVN, email etc.
  2. Identity type: This is the type of the karma identity you just filled. Is it BVN, phone number, email etc
  3. Karma type. This is the type of activity the karma is being added for. Is it loan or fraud.
  4. Amount: this is the amount the karma or bad actor is owing or has defrauded from an organization.
  5. Date: this is the date that the default or defrauding happened

Searching for a karma: to search for a karma, you can do two things. You can either search through the karmas that your organization has added or you can search for karmas that others have added at a fee.

  1. Searching for karmas that your organization added: you can see the list of karmas that your organization has added in a table on the karmas page. For ease of access, you can also filter through this data through different parameters. You can filter by date or by karma type.
  2. Search for a karma not added by your organization: on the right side of the karmas page right above the karmas table, you will see a search box. With this box you can input the karma identity you wish to search for and you will receive a response if the karma identity was found or not. For you to be able to search for karmas not added by your organization, you have to have funded your virtual account to suffice for the search you are about to carry out. Fee is calculated by karma search.
See also

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