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Notes

Understanding Transaction Statuses

Transactions are classified into credits and debits and all transactions are processed via users’ wallets.

  • Credit transactions are transactions deposited into a user’s wallet such as;
    • Loan disbursement
    • Card activation
    • Wallet funding
  • Debit transactions are transactions deducted from the user’s wallet such as;
    • Bank transfers
    • Loan repayment

Transaction statuses

There are five transaction statuses, and each has a unique color code indicating its status. You can easily tell the status of a transaction by the color code shown. 

Transaction StatusDescriptionColor Code
SUCCESSFULThis means the transaction has been processed successfullyGreen
PENDINGThis means the transaction is neither failed nor successful, the exact status is yet to be determined. Typically, the exact status is updated within a few hoursYellow
FAILED  This means the transaction failed i.e. funds were not debited from the originating account/wallet. If funds were debited, then there would be a reversal.Red
REVERSEDThis means the transaction was reversed to the originating account/walletGrey
ABANDONED This means the transaction was initiated by the user but was not completedGrey
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