getting started

loans and savings

decision model

customers

payments

Pricing

disbursement

Reports

data security

Best Practices

General

Adjutor

Loan Channel

Configurable Services

USSD

Notes

How to Activate Required Documents

As a lender, you have the ability to choose the documents customers can upload before taking a loan.

To choose these documents as an admin, you can toggle on or off the “activate” toggle button. When a document is activated, it will be displayed to borrowers on the mobile app under the “Documents” screen as an optional document to be submitted before a loan can be taken.

You are  also allowed to toggle on or off the “required” toggle button. When a document is set to required, it is displayed under the “Documents” section of the mobile app as a “required” document to be submitted before a loan can be taken by the borrower and when required field is toggled off, the document does not carry any tag on the mobile app.

In addition, you can create and add a new document to the existing list of documents on the page. This can be done by navigating to the “create document” button and filling the document name and document type fields on the modal displayed. 

Viewing the organization documents page

Creating a new document

Watch the video below explaining how to configure required documents for your users

See also

On this page

Get the app

Access your Back Office at your fingertips. Download the app now on Google Play Store.

Scan the QR code

You can also scan QR code with your phone to download the app.